Welcome to North American Customer Intelligence!
Last Updated: January 1, 2026

NACI – North American Customer Intelligence (“NACI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website located at www.northamericanci.com (the “Site”) or otherwise interact with us.

PRIVACY POLICY

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Request information about our services
Communicate with us by email
Schedule a consultation

This information may include:

Name
Email address
Telephone number
Company name
Job title
Business inquiry details

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited
Time and date of visit
Referring website
Approximate geographic location (city/province level)

This information is used for analytics, security, and website performance purposes.

2. Cookies and Tracking Technologies

The Site may use cookies or similar technologies to:

Improve functionality
Analyze website usage
Enhance user experience

You may configure your browser to refuse cookies. However, some portions of the Site may not function properly without them.

3. How We Use Information

We may use collected information to:

Respond to inquiries
Communicate regarding our services
Improve the Site’s performance and functionality
Maintain security and prevent misuse
Comply with legal obligations
Evaluate potential business relationships

We do not sell personal information.

4. Disclosure of Information

We may disclose information:

To service providers who assist with website hosting, analytics, or communications
To professional advisors (legal, accounting, compliance)
When required by law or regulatory authority
In connection with a business transaction (e.g., merger or acquisition)

All service providers are expected to maintain appropriate safeguards.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes described above
Comply with legal requirements
Resolve disputes
Enforce agreements

6. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.

7. Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion where legally permissible
Withdraw consent where processing is based on consent

Requests may be submitted using the contact information below.

8. International Data Transfers

Information may be processed in jurisdictions outside your province, state, or country. We take reasonable steps to ensure compliance with applicable data protection laws.

9. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of the Site constitutes acceptance of any updates.

10. Contact Information

For questions regarding this Privacy Policy:

NACI – North American Customer Intelligence
Email: sales@northamericanci.com

TERMS OF USE

Last Updated: January 1, 2026

These Terms of Use (“Terms”) govern your access to and use of the website operated by NACI – North American Customer Intelligence (“NACI,” “we,” “us,” or “our”) located at www.northamericanci.com (the “Site”).

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Informational Purpose Only

The content provided on the Site is for general informational purposes only and does not constitute legal, financial, compliance, or professional advice.

Use of the Site does not create a client relationship. A formal written agreement must be executed before any professional services engagement begins.

2. Intellectual Property

All content on the Site, including text, graphics, logos, branding, design elements, layout, and underlying code, is the property of NACI or its licensors and is protected under applicable intellectual property laws.

You may access and use the Site for lawful personal or business purposes only. You may not reproduce, distribute, modify, republish, transmit, or create derivative works from any material without prior written consent from NACI.

3. Acceptable Use

You agree not to:

Use the Site in violation of applicable law
Attempt to gain unauthorized access to systems or infrastructure
Interfere with the Site’s functionality or security
Introduce malicious code or harmful content
Copy, scrape, or exploit Site content for commercial purposes without authorization

4. Third-Party Links

The Site may contain links to third-party websites for convenience. NACI does not control and is not responsible for the content or practices of any third-party websites.

5. Disclaimer of Warranties

The Site is provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, NACI disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free operation of the Site.

6. Limitation of Liability

To the maximum extent permitted by applicable law, NACI shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to use of the Site.

Where liability cannot be excluded, it shall be limited to the greatest extent permitted by law.

7. Governing Law

These Terms are governed by the laws of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.

8. Modifications

NACI reserves the right to update or modify these Terms at any time. Continued use of the Site constitutes acceptance of any revised Terms.

9. Contact Information

For questions regarding these Terms: